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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Briscoe

December 17, 2025

4  out of  5
rating by Kim Briscoe
"Everyone was so welcoming and pleasant."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Tempest Phillips

December 10, 2025

5  out of  5
rating by Tempest Phillips
"I’ve had an amazing experience working with J. Jarvis for my renters insurance. Anytime I have a question or need clarity, he’s quick to respond and always willing to help. His customer service is top-tier not only does he answer every question with patience, but he also provides additional information so I fully understand everything. Reliable, knowledgeable, and genuinely helpful. Highly recommend!"
We responded:
"Thanks for allowing us to be your preferred insurance agency."
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Maria Guevara Sorto

December 9, 2025

5  out of  5
rating by Maria Guevara Sorto
"I was looking to change my car insurance and found State Farm. I spoke with Jay Jarvis in the Germantown MD office and he was absolutely wonderful. His attention to detail in making sure I received a good quote. His customer service was top tier. He was courteous, respectful, and professional. I would definitely recommend family and friends to call him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andre Martinez

December 3, 2025

5  out of  5
rating by Andre Martinez
"Hillary Torres was an absolutely amazing professional to work with! Thanks so much for your help Hillary!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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JOSÉ ANTONIO ALFARO CÁRDENAS

November 24, 2025

5  out of  5
rating by JOSÉ ANTONIO ALFARO CÁRDENAS
"Miss Katty is a highly skilled professional. I felt supported and, above all, protected. She is a great professional, and I hope she receives more support and that more people like her are hired."
We responded:
"Thank you very much for the review!"
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Staci Armezzani

November 24, 2025

5  out of  5
rating by Staci Armezzani
"Hilary was very friendly and helpful. She made the process easy and not overwhelming."
We responded:
"Staci, we value and appreciate your business and we're thankful you allowed us the opportunity to serve you."
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Cody Stoneman

November 17, 2025

5  out of  5
rating by Cody Stoneman
"Great service fast easy and affordable"
We responded:
"Cody, we so appreciate the review and we value your business. Thanks for allowing us to address your auto insurance needs."
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Mary Lee Stoll

November 16, 2025

5  out of  5
rating by Mary Lee Stoll
"Jay is very helpful and efficient."
We responded:
"Mary, it was my pleasure to assist you with your insurance. Do not hesitate to call if there's anything we can do to assist you further."
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Selam Gmeskel

November 6, 2025

5  out of  5
rating by Selam Gmeskel
"Sarah Edwards Is a very helpful. I really like the way she bundle things and make it more easier for her customer. Thank you s Selam"
We responded:
"Thank you for the review. Let us know if we can help you in any other way."
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Claudia Neuman

November 5, 2025

5  out of  5
rating by Claudia Neuman
"Thank you!"
We responded:
"You're very welcome. Thanks for allowing us to serve you."
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Chinéé Smith

November 4, 2025

5  out of  5
rating by Chinéé Smith
"Hillary was very polite I truly appreciate her outstanding customer service today. The help was really needed she showed up and was an amazing help."
We responded:
"Chinee, it was our pleasure to help you with your insurance questions and concerns."
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David M

October 21, 2025

5  out of  5
rating by David M
"Shoutout to my main man, Jeison Arevalos. He has helped me get good coverage for my sister and my parents. He is very patient whenever I have any questions or whenever I reach out to him in regard to billing. Ask for Jeison, so he can get you right!"
We responded:
"Thanks so much for the review, David. Jeison is thankful for your acknowledgment of the service you received."
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Erika Herndon

October 15, 2025

5  out of  5
rating by Erika Herndon
"Jay helped me get a way cheaper quote on my car insurance almost $100 cheaper than geico for the exact same coverage I've had with them for almost 11 years"
We responded:
"Erika, you made the process so easy and I'm glad we were able to put that money back in your pocket. Feel free to call me if you have any questions."
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Mohamad Omar

October 15, 2025

5  out of  5
rating by Mohamad Omar
"Professionality, Knowledgeable, Best Customer Service."
We responded:
"Thank you , Mohamad. We are also thankful for the friends and family that you've sent our way. We look forward to continuing to serve you and your family with your insurance needs."
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Ghulam Murtaza

October 14, 2025

5  out of  5
rating by Ghulam Murtaza
"Very kind and friendly"
We responded:
"Thank you, Gulam. We certainly do appreciate the 5 star review."
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Mohamad Omar

October 13, 2025

5  out of  5
rating by Mohamad Omar
"Ms. Hillary Torres helped me with my Auto and Homeowner Insurance today. I just say thank you for your excellent knowledge and customer service. 🙏"
We responded:
"Thank you."
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Leonid Olila (crouch)

October 13, 2025

5  out of  5
rating by Leonid Olila (crouch)
"Very professional and the personnel was so understanding.."
We responded:
"Leonid, we are so thankful that you are more than satisfied with the good customer service that you experienced switching to State Farm for your insurance."
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Breana Field

September 30, 2025

5  out of  5
rating by Breana Field
"Hillary called me after I filled out an inquiry for lower rates. Their quote was $70 less per month than what I’ve been paying at Progressive. Wish I’d talked to these folks sooner! Fast and easy sign up for big savings and good advice on how to make my transition out of Progressive easier on myself. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sameer Javaid

September 29, 2025

5  out of  5
rating by Sameer Javaid
"Very quick and easy process. Hilary was extremely detailed and straight forward to providing me my automobile quotes. Pricing was very competitive and beat my previous insurance company by a lot. Thank you Hilary! I would highly recommend this insurance company."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lloyd Hailes

September 24, 2025

5  out of  5
rating by Lloyd Hailes
"State Farm actually pursued me and gave me a deal that I couldn’t refuse on auto insurance for my two vehicles Thank you Hillary Torres"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robin Thombs

September 22, 2025

5  out of  5
rating by Robin Thombs
"Fast, courtesy & amazing prices!!!! I wasted sooooo much 💰 over the last almost 20 years with Progressive on car insurance if it makes me sick!! My sister has been telling me to call Jay for many years. Wish I had of....Better late than never...so happy I did!! Thanks again Jay."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tracy Thompson

September 13, 2025

5  out of  5
rating by Tracy Thompson
"My experience with Hillary this morning was a great experience I even purchased full coverage thank you state farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrew Williams

September 12, 2025

5  out of  5
rating by Andrew Williams
"I m very please 🙏 with miss hillary for help me . N she is very . Polite. Thanks to her im back with state farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jason Fabris

September 5, 2025

5  out of  5
rating by Jason Fabris
"Hillary helped me with my home and auto insurance, providing quotes and getting me set up within a day."
We responded:
"Jason, we specialize in helping families bundle their home and auto insurance and we're glad you gave us the opportunity to help you."
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2MindsProduction

August 28, 2025

5  out of  5
rating by 2MindsProduction
"I’m starting up my third business and reached out to them about some insurance and the experience that I had was amazing. Great conversation and the agent knew everything that he was talking about and the prices were wonderful as well. I highly recommend this Agent and this business"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"